Central Arkansas Pain Center does everything possible to minimize the cost of medical care. Please do your part by eliminating the need for us to bill you. A summary of our payment policies follows:
Full payment is expected at the time of service.
Payment is required at the time services are rendered unless other arrangements have been made in advance. This includes applicable co-insurance and co-payments for participating insurance companies. Central Arkansas Pain Center accepts cash, personal checks, VISA, MasterCard, Discover Card and American Express.
Patients with an outstanding balance must make arrangements for payment prior to scheduling appointments. We realize that people have financial difficulties. Please communicate with our billing and collection staff so they may assist in creating a financial plan for you.
We bill insurance companies as a courtesy to you. You are expected to pay your deductibles and co-payments at the time of service. If we do not receive payment from your insurance company you will be expected to pay the balance in full. You are responsible for your medical charges.
If you should need assistance or have questions, please call our billing department between 8:00 a.m. – 4:00 p.m., Monday through Thursday and 8:00 a.m. until 12:00 noon on Friday at 501-262-1029.
Overpayments will be refunded upon written request to the responsible party within 30 days of our office confirmation a refund is due and payable.
Missed Appointments / Untimely Cancellations
Missed appointments represent a cost to us, to you, and to other patients who could have been seen in the time set aside for you. If you are unable to keep your appointment, please give 24-hours’ notice to avoid a $25.00 charge. We reserve the right to charge for missed or untimely cancelled appointments. Excessive abuse of scheduled appointments may result in discharge from the practice.